Shipping policy
Shipping Policy
Processing & Production Time
All products sold through our store are pre-order and made-to-order items. Orders require production before shipment and typically take 6–8 weeks (approximately 1½–2 months) to be completed and prepared for shipping.
Shipping Origin
Orders are manufactured and shipped from China.
Delivery Times
Once production is complete, your order will be shipped to the address provided at checkout. Total delivery time may vary depending on your location, customs processing, carrier delays, weather conditions, holidays, and other factors beyond our control.
Please allow up to 2 months from the date of purchase for your order to be produced, processed, and delivered.
Tracking Information
Tracking information will be provided once your order has been shipped. Please allow several days for tracking updates to appear after receiving your tracking number.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.
Delays
We are not responsible for shipping delays caused by:
- Customs inspections or clearance procedures
- Carrier delays
- Weather conditions
- Holidays
- Supply chain disruptions
- Incorrect shipping information provided by the customer
By placing an order, you acknowledge and agree to the shipping timelines outlined in this Shipping Policy.